Connecting Telegram

Fluidify Regen can send incident notifications to a Telegram group or channel. This is useful for teams that use Telegram for operations alerts or want a lightweight notification channel alongside Slack or Teams.

What you get

• Notification when a new incident is created (with severity and direct link)
• Notification on every status change (acknowledged, resolved)
• AI summary posted to the group when generated
• Severity-coded emoji for quick visual scanning (🔴 critical, 🟠 high, 🟡 medium, 🔵 low)

Limitations

Telegram is notification-only in the current version. This is a deliberate design decision — the Telegram Bot API does not support the same channel management model as Slack or Teams.

Use Telegram when: your team already uses it and wants passive alert visibility. Use Slack or Teams for full incident management with commands and two-way sync.

Step 1: Create a Telegram bot

1. Open Telegram and search for @BotFather
2. Send /newbot
3. Follow the prompts — choose a name (e.g. Fluidify Regen) and a username (e.g. fluidify_regen_bot)
4. BotFather replies with your bot token: 7123456789:AAFxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Keep this token private — it gives full control of the bot.

Step 2: Add the bot to a group

1. Create a Telegram group (or use an existing one) for incident notifications
2. Add your bot to the group as a member
3. Send any message in the group (e.g. "hello") — this is needed for Step 3

For a Telegram channel (broadcast-only), add the bot as an administrator instead of a member.

Step 3: Find the Chat ID

The Chat ID is required so Regen knows where to send messages.

Option A — via the Regen UI (easiest):

1. Go to Settings → Integrations → Telegram
2. Enter your bot token and click Auto-detect Chat ID
3. Regen calls getUpdates and returns the most recent group the bot has seen

Option B — manually:

Send this request (replace <token> with your bot token):

curl "https://api.telegram.org/bot<token>/getUpdates"

Look for the chat.id field in the response. Group chat IDs are negative numbers (e.g. -1001234567890).

Step 4: Configure in Regen

Via the UI:

1. Go to Settings → Integrations → Telegram
2. Enter your Bot Token and Chat ID
3. Click Test Connection — Regen sends a test message to verify
4. Click Save

Via environment variables (alternative, requires restart):

TELEGRAM_BOT_TOKEN=7123456789:AAFxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
TELEGRAM_CHAT_ID=-1001234567890

Verifying the connection

After saving, Regen sends a test message to the group:

✅ Fluidify Regen connected Incident notifications will appear here.

If you don't see this message, check:

• The bot is a member of the group
• You sent a message in the group after adding the bot (required for getUpdates to return the chat)
• The Chat ID is correct (group IDs start with -100)

Example notifications

Incident created:

🔴 INC-042 — CRITICAL Payments API returning 500s

View incident →

Status update:

✅ INC-042 Resolved Payments API returning 500s

View incident →

Disconnecting

Go to Settings → Integrations → Telegram and click Disconnect. Regen stops sending notifications immediately. The bot remains in your group — remove it manually from Telegram if no longer needed.