What's new

Full incident lifecycle — triggered → acknowledged → resolved with immutable, append-only timeline.

Create incidents automatically from alerts, from Slack (`/incident new`), from the UI, or via REST API.

AI-generated post-mortems drafted from the incident timeline, Slack thread, and linked alerts. Requires OpenAI API key.

Post-mortem templates — define required sections and guiding questions per team.

On-call schedules with multi-layer rotations, daily/weekly/custom shift types, timezone support, and overrides.

Escalation policies — multi-step with configurable timeouts. Pages the right person; escalates automatically on no-ack.

Shift notifications — incoming on-call engineer is notified at handoff via Slack or Teams DM.

Slack integration — auto-creates incident channels, posts status updates, supports `/incident ack`, `/incident resolve`, interactive Make me Lead and Add Note buttons.

Microsoft Teams integration — Adaptive Cards with full two-way sync, bot commands, incident channel creation via Graph API + Bot Framework.

Telegram integration — notification-only (severity-coded alerts, AI summary delivery).

Prometheus / Alertmanager alert source — native webhook receiver with label mapping.

Grafana alert source — webhook-based ingestion from Grafana alerting.

AWS CloudWatch source — RSA-signed SNS webhook verification.

Generic webhook source — ingest alerts from any tool that sends a webhook.

Alert deduplication — fingerprint-based grouping prevents duplicate incidents from repeated alerts.

One-click Grafana OnCall migration — imports schedules, escalation policies, and users in a single step.

Opsgenie schedule and policy import.

Docker Compose quickstart — running in under 5 minutes with a single `make start`.

Helm chart for Kubernetes with TLS ingress, Sentinel-mode Redis HA, and Patroni Postgres HA support.

SAML / SSO — free forever, no enterprise gating.

Full environment variable reference — 40+ config options for database, Redis, Slack, Teams, OpenAI, and more.

Non-root container (UID 1001), read-only filesystem, all Linux capabilities dropped.

HMAC-SHA256 webhook verification for Slack and Teams. RSA signature verification for CloudWatch.

GORM parameterised queries throughout — no raw SQL string interpolation.

Webhook ingestion p99 < 10 ms. Tested at 3,917 RPS peak with zero 5xx errors.

Fluidify MCP Server (beta) — external agents can read incidents, query timeline, and check on-call natively.