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AI SRE
Root cause, auto-heal, and conversational ops in one layer

Finds the root cause within seconds, turns it into an approved runbook, rolls it out safely, and answers any question

Diagnose
Runbook
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XY.AI
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BCA Digital
SCSK
XY.AI
Forward Payments
BCA Digital
SCSK
XY.AI
Forward Payments
BCA Digital
SCSK
XY.AI
Forward Payments
BCA Digital
SCSK
XY.AI
Forward Payments
BCA Digital
SCSK
XY.AI
Forward Payments
BCA Digital
SCSK
XY.AI
Forward Payments
BCA Digital
SCSK
XY.AI
Forward Payments
BCA Digital

The problem

Root cause means slow dashboard splunking and sequential troubleshooting, while the incident keeps burning.

How AI SRE solves it

  • Finds root causes within seconds of an incident firing, reading logs, traces, metrics, change logs and code directly.
  • Confidence thresholds act as an analytics quality gate on every reasoning.
  • Every reasoning it builds feeds an incremental inductive memory library.
  • Steering lets you edit and redirect the reasoning steps and re-execute against the same incident.
ai-sre.fluidify.ai / investigations / rca-001
Analyzing
CRITICALrca-001linked · INC-4821

payments-api OOMKill cascade - 2026-07-04

payments-api · payments-worker

91%

confidence

Root cause found

Deploy a3f9c2 cut the payments-api memory limit from 512Mi to 256Mi - the container OOMKills under normal load.

Evidence

Loki214 linesArgoCDa3f9c2K8s17 restartsPrometheusmem 100%

Reasoning steps

1

Deploy a3f9c2 lowered the payments-api memory limit from 512Mi to 256Mi

2

Kubernetes OOMKills the container repeatedly, producing a restart cascade across all 3 replicas

Review history

APPROVED by @priya · 14:31

The problem

The fix lives as tribal knowledge with one senior engineer, and the runbook that worked last time was never written down.

How AI SRE solves it

  • Turns the identified root cause into a runbook and grows an incremental runbook library from every rollout.
  • What one senior engineer knows becomes something the whole team executes.
  • Shadow mode simulates against the live system with no write provision, before anything goes live.
  • Tiered execution - auto-run, requires-approval, or always-manual - per service and per environment.
ai-sre.fluidify.ai / runbooks / rb-114
Shadow
rb-114pending approval

payments-api · OOMKill auto-remediation

Trigger · AI SRE diagnosis · confidence ≥ 85%

Execution mode

Actions

1

Revert deploy a3f9c2

restore memory limit 256Mi → 512Mi

2

Roll restart payments-api

3 replicas · surge 1, maxUnavailable 0

3

Verify recovery

OOMKill rate = 0 for 5 min

4

Post back to incident

attach actions to INC-4821

AI SRE proposed this runbook - an owner approves before it can run.

The problem

During an incident, engineers burn precious minutes jumping between dashboards, log viewers, and chat threads just to piece together what happened.

How AI SRE solves it

  • Ask AI SRE in plain English - "What caused the latency spike on checkout at 3am?"
  • It queries the RCA engine, Regen, and your observability stack for you.
  • Returns one structured answer, sourced and cited.
  • Approve a proposed action right from the same conversation.
ai-sre.fluidify.ai / ask / INC-4821
Online

Ask AI SRE

INC-4821 · payments-api OOMKill cascade

What caused the latency spike recently?

AI SRE

Deploy a3f9c2 cut the payments-api memory limit from 512Mi to 256Mi. The container OOMKilled under normal load, taking all 3 replicas into a restart cascade - p99 went 120ms → 2.4s.

sourcesRegen · timelineAI SRE · rca-001

Suggested

Ask AI SRE anything
What's inside AI SRE

Features and Capabilities

Adaptive learning library

An incremental memory of every RCA and runbook it builds, so each new investigation and rollout starts smarter than the last.

Multi-source correlation

Correlates logs, traces, metrics, change logs and code in a single pass instead of checking one signal at a time.

Confidence-scored output

Every RCA ships with a numeric confidence score and the exact evidence trail behind it, not just a guess.

Shadow mode

Simulation against the live system with no write provision. Runbooks and playbooks move to live only once approved.

Tiered execution

Auto-run, requires-approval, or always-manual - you decide which tier each action type falls into, per service and per environment.

Conversational routing & source-cited answers

Ask in plain English from Slack, Teams, or the console. Every answer links back to the exact RCA, runbook, or incident timeline entry it was pulled from.

Human in the loop

Every RCA and runbook reasoning undergoes a quality check with manual approval before it enters the library.

Redaction

PII and secure information masking, including email, name, IP and phone number, to avoid any data leakage to the LLM.

Guardrails

Hard limits on reasoning loops, tool-use depth and iterations, token usage and LLM response bounds and much more.

Evaluation benchmarks

Accuracy gates with confidence scores - 80% reasoning accuracy when all reasoning prerequisites are provided.

How it works

Sample Walkthrough

1

Signal ingestion

The moment an alert fires, AI SRE reads logs, traces, metrics, change logs and code directly - no engineer has to open a single dashboard first.

2

Root cause, scored

Anomalies across every signal are cross-correlated into a ranked, confidence-scored root-cause hypothesis, citing the exact log lines, traces and commits behind it.

3

Runbook reasoning

The confidence-scored diagnosis becomes a step-by-step remediation plan, AI-assisted or pulled from the incremental runbook library that grows with every prior rollout.

4

Shadow simulation

Every step dry-runs against the live system with no write provision first, logging the predicted diff before anything is touched for real.

5

Approval gate

The runbook is proposed in Slack or Teams with one-click approve/reject - nothing above the auto-run tier executes without a human sign-off.

6

Live execution & verification

Approved actions run for real, then AI SRE verifies recovery and logs the outcome back to the incident timeline Regen is tracking.

7

Ask, any time

At any point in the sequence, ask what happened in plain English and get one structured, source-cited answer - no dashboard-hunting required.

Accuracy benchmarks

How accurate is AI SRE

80%

Accurate

Integrated with the production tools.

Human in the loop

Every RCA and runbook reasoning undergoes Quality check with manual approval before it enters the library.

Steering capability

Edit and redirect the reasoning and tool-usage steps, then re-execute to sharpen the result.

Guardrails

Hard limits on reasoning loops, tool-use depth and iterations, token usage and LLM response bounds.

Redaction

Sensitive information masking. Strict data governance preventing data leakage to LLM.

Evaluation benchmarks

Accuracy gates with confidence scores and validation benchmarks.

Shadow mode

Simulate against the live system with no write provision. Runbooks and playbooks move to live only once approved.

Integrations

Connects to your entire stack

Prometheus logo
New Relic logo
Elastic / ELK logo
Sentry logo
GitHub logo
Terraform logo
FluidifyAI Regen logo
Datadog logo
Dynatrace logo
Jaeger logo
Kubernetes logo
GCP logo
GitLab logo
Slack logo
PagerDuty logo
Loki logo
Tempo logo
Docker logo
ArgoCD logo
Microsoft Teams logo
OpsGenie logo
Security & Reliability

Built to be trusted with production

Data Leakage Prevention

Sensitive information masking with strict data governance layers.

Multiple Deployment Options

On-prem, Air-gapped and Private Cloud, Managed Cloud SaaS Deployments.

Access Control and Auditing

RBAC, MFA, Custom SSO/SCIM provisioning and Audit trails

Compliant on

SOC 2GDPRDPDPAEU AI ActHIPAA

Deploys to

On-premPrivate cloudAir-gappedCloud SaaS

AI SRE Suite

Where does it sit in the Suite?

AI SRE· Root cause, auto-heal & chatHere
TelevisionOps

Watch the fix unfold, from your pocket.

Every action AI SRE takes shows up live in the FluidifyAI app - status, evidence and outcome - the moment it happens. No laptop, no dashboard hunting. Just open the app and watch the resolution the way you'd watch a match.

Live status feed - every action moves from pending to verified in real time

No laptop required - follow the resolution from your phone, anywhere

Push notified the moment your approval is needed

See TelevisionOps in action
9:41
FluidifyAI
LIVE

CRITICAL · INC-4821

payments-api OOMKill cascade

Revert deploy a3f9c2

restore memory limit 256Mi → 512Mi

Roll restart payments-api

3 replicas · surge 1, maxUnavailable 0

Verify recovery

OOMKill rate = 0 for 5 min

Post back to incident

attach actions to INC-4821

3 watching live
FAQ

Frequently asked questions

AI SRE ships with the Enterprise plan alongside Regen, on a custom annual contract with the complete integration stack and extended reasoning with steering mode.