Legal
Subprocessors
Last updated: October 27, 2026
FluidifyAI uses the service providers below to run Regen and the fluidify.ai website. Each processes Personal Data only to provide its service to us, under a written agreement. How we handle Personal Data is described in our Privacy Policy.
Regen
| Provider | Purpose | Personal Data | Location |
|---|---|---|---|
| Hetzner Online | Hosting, database, and encrypted backups | All account data and Customer Data | Finland (EU) |
| Cloudflare | DNS, TLS, and protection of traffic to Regen and the website | Network traffic, including IP addresses and requests | Global network |
| Twilio | Sending pages by SMS, voice call, and WhatsApp | Phone numbers and page content (such as incident title and severity) | United States |
| Resend | Sending email: pages, invitations, verification, and account notices | Email addresses and message content | United States |
| OpenAI | AI features a User invokes, such as incident summaries | The incident content sent with the request | United States |
| Google (Firebase Cloud Messaging) | Delivering push notifications to the Android app | Device push tokens and notification content | United States |
| Paddle | Merchant of record: checkout, payments, invoices, and tax | Billing name, email address, country, and payment details | United Kingdom |
Website
| Provider | Purpose | Personal Data | Location |
|---|---|---|---|
| PostHog | Website analytics | Pages viewed, browser and device type, referrer, and approximate location from IP address | United States |
| Google (Google Analytics and Tag Manager) | Website analytics | Pages viewed, browser and device type, referrer, and approximate location from IP address | United States |
| Supabase | Storing website form submissions and newsletter subscriptions | Name, email address, company, and message | European Union |
Tools you connect
When your organisation connects Slack, Microsoft Teams, Discord, or Telegram, or you sign in with Google, GitHub, or your organisation's single sign-on, data passes to that tool on your instruction. These are your organisation's own providers rather than our subprocessors, and their own terms apply.
Changes
We update this page before adding a new subprocessor. Customers who want to be told about changes, or who need a data processing agreement, can write to [email protected].
See also: Privacy Policy · Terms & Conditions