Opsgenie stopped selling in June 2025 and shuts down on April 5, 2027, so every team still on it is choosing an Opsgenie replacement this year. Atlassian's default answer is Jira Service Management, but it isn't the only one. This guide compares the best Opsgenie alternatives for on-call scheduling and alerting, on the things that matter during a forced move: what each tool imports from Opsgenie, how it prices, and where it falls short.
Key takeaways
- The best Opsgenie alternative depends on what you're replacing. If you want to stay inside Atlassian, Jira Service Management is the path with the most automation. If you want a dedicated on-call tool, PagerDuty, incident.io, Grafana Cloud IRM, ilert, and Rootly are the main SaaS options.
- Opsgenie import support varies a lot. incident.io, Grafana Cloud IRM, ilert, and FluidifyAI Regen import schedules and escalation policies. Grafana's migrator and ilert's service also cover integrations, while Regen covers schedules and escalation policies only. PagerDuty migrates you through its services team rather than a self-serve importer.
How we compared these Opsgenie alternatives
Opsgenie migration: whether the tool has an importer or migration service, and which Opsgenie objects it actually reads (schedules, overrides, escalation policies, integrations, notification rules).
On-call and escalation depth: layered rotations, overrides, multi-step escalation with repeats, and routing rules, the parts of Opsgenie teams depend on most.
Pricing model: per user, per responder, platform fee, or flat, and what a free tier really covers. Prices below are list prices from each vendor's own pricing page as of October 2026, except where noted, so confirm the current figure before you budget.
Risk: whether the product itself is in maintenance mode or being retired, which matters a lot when you're leaving a product for exactly that reason.
Opsgenie alternatives compared
| Tool | Opsgenie import | Pricing model | Free tier | Status (2026) |
|---|---|---|---|---|
| FluidifyAI Regen | Schedules, escalation policies | $100/month flat, no seat limits | Free 30-day trial | Active |
| Jira Service Management | Atlassian automated move | Per agent | Up to 3 agents | Active |
| PagerDuty | Service-led (schedules, users, escalation paths) | Per user, or annual platform fee | Up to 5 users | Active |
| incident.io | Schedules, escalation policies, overrides | Per user plus on-call add-on | Basic plan | Active |
| Grafana Cloud IRM | Schedules, escalations, integrations, notification rules | Per active user plus platform fee | 3 active users | Active |
| ilert | Free migration service | Per user | Up to 5 users | Active |
| Rootly | Services and teams (not schedules) | Per user | Trial only | Active |
| Better Stack | None documented | Per responder | Personal projects | Active |
| Splunk On-Call | None documented | Per user | Trial only | Maintenance mode reported |
1. FluidifyAI Regen
Best for: teams that want a flat-priced Opsgenie alternative that combines on-call, escalation, and incident coordination in one product.
Key features:
- Layered on-call schedules with daily, weekly, or custom-length rotations, overrides, leave, and automatic public holidays for several countries.
- Multi-step escalation policies with per-step timeouts and optional repeat until someone acknowledges.
- Routing rules on regex, literal match, or source, plus alert grouping and deduplication.
- Slack, Microsoft Teams, and Telegram for incident channels, with SMS and voice paging.
- AI-drafted incident summaries and post-mortems, with 25,000 AI credits a month included in the plan.
- A basic public status page that lists active and recently resolved incidents.
Opsgenie migration: a built-in importer (CLI and UI) reads Opsgenie users, schedules with rotations, and escalation policies through the Opsgenie REST API, supports US and EU regions, and has a dry-run mode that shows what it found before writing anything. It doesn't import teams, overrides, or integrations, so those are rebuilt by hand. Regen also imports from PagerDuty and Grafana OnCall.
Pricing: Regen is $100 a month flat, with no per-user pricing and a free first 30 days.
Limitations: no iCal calendar export for shifts yet. It's a fuller platform than a single-purpose scheduler, so there are more moving parts to operate if you only need rotations.
License and status: Actively developed.
2. Jira Service Management
Best for: teams already standardized on Jira that want Opsgenie's features with the least migration effort, and are fine with on-call living inside a service desk product.
Key features:
- Opsgenie's alerting, on-call schedules, and escalation policies, now built into Jira Service Management.
- Incident, change, and problem management in the same product as your Jira issues.
- AI alert grouping and AI-generated post-incident reviews, per Atlassian's product page.
Opsgenie migration: Atlassian's automated move syncs Opsgenie data into JSM on a date you schedule, with a 14-day demo and 120 days of parallel Opsgenie access. Atlassian's docs list items that need manual work, including chat integrations, action policies (recreated as Jira Automation rules), and bidirectional integrations, which need JSM Premium or Enterprise.
Pricing: per agent. JSM is now sold as part of Atlassian's Service Collection. Atlassian's pricing page lists Free for up to 3 agents, Standard at $20 per agent per month, and Premium at $51.42, on monthly billing as shown for 75 agents. The per-agent price changes with agent count, and annual billing saves up to 17%. Enterprise is quoted on annual contracts. Atlassian also shows your recommended plan's price inside Opsgenie under Settings > Plan your move.
Limitations: the features many Opsgenie teams relied on, like voice notifications, fuller SMS, and bidirectional integrations, sit on the higher tiers, which pushes the per-agent price up. No self-hosted Opsgenie migration path: Data Center customers have to reach JSM Cloud.
License and status: proprietary, Atlassian Cloud, active.
3. PagerDuty
Best for: larger organizations that want the most established on-call platform and a very large integration catalog, and accept per-user pricing.
Key features:
- On-call scheduling, escalation policies, and event routing with deep rules.
- PagerDuty lists 700+ integrations.
- Add-ons for AIOps, status pages, and stakeholder communication.
Opsgenie migration: services-led rather than self-serve. A June 2026 post on PagerDuty's community forum says its migration utilities map active on-call schedules, user profiles, and escalation paths, with PagerDuty's professional services team ingesting your configuration. PagerDuty also runs a promotional offer for current Opsgenie customers: up to 80 Expert Service Hours for the first 50 qualifying customers on its Operations Cloud Core plan. The offer covers teams, permissions, escalation policies, live schedules, and foundational monitoring integrations for environments of up to 250 active users, and it's valid until June 1, 2028. Advanced ITSM integrations and custom builds are out of scope.
Pricing: Free for up to 5 users. Professional is $21 per user per month on annual billing ($25 monthly). Above that, PagerDuty has moved to annual platform fees with seats included: Starter at $2,800 a year (10 seats), Essential at $12,000 (20 seats), Plus at $48,000 (50 seats), and custom Ultimate pricing. Extra seats and usage come from credit packs, and status pages and stakeholder licenses are add-ons.
Limitations: beyond Professional, the platform plans are a large annual commitment, and features like status pages are paid add-ons. Migration help depends on professional services capacity, and PagerDuty says it doesn't guarantee immediate project start dates. SaaS only.
License and status: proprietary SaaS, active.
4. incident.io
Best for: Slack-first teams that want on-call and incident response in one product, with a strong Opsgenie importer.
Key features:
- On-call schedules and escalation paths, with incident response run inside Slack or Microsoft Teams.
- Catalog of services, teams, and users that syncs from connected tools.
- Status pages and post-incident workflows.
Opsgenie migration: imports Opsgenie schedules and escalation policies, including schedule overrides, from the On-call section of the dashboard. You can also connect Opsgenie as an alert source to test escalation in parallel before moving alert providers. Imported configuration isn't wired to alert sources automatically.
Pricing: Basic is free. Team is $15 per user per month on annual billing ($19 monthly) plus $10 per user for on-call. Pro is $25 per user plus $20 for on-call. An on-call-only plan is $20 per user per month.
Limitations: the on-call add-on stacks on top of the base seat, so the full on-call price is higher than the headline number. SaaS only.
License and status: proprietary SaaS, active.
5. Grafana Cloud IRM
Best for: teams already using Grafana Cloud for metrics and alerting who want on-call next to their dashboards.
Key features:
- On-call schedules, escalation chains, and alert routing combined with incident management in one Grafana Cloud app.
- Native connection to Grafana Alerting.
- Terraform support for managing configuration.
Opsgenie migration: Grafana's open-source oncall-migrator tool moves Opsgenie user notification rules, schedules (rotations and overrides), escalation policies, and integrations, with a plan mode that previews the result. Grafana's docs say not every integration type or escalation rule type is supported, and schedules with time-of-day or weekday restrictions aren't.
Pricing: free for 3 active IRM users per month. Pro has a $19 monthly platform fee that covers 3 active users, then $20 per active IRM user.
Limitations: the self-hosted route is gone. Grafana OnCall OSS entered maintenance mode in March 2025 and was archived on March 24, 2026, so Grafana's on-call product is now Cloud only. Our Opsgenie reference guide compares Opsgenie and Grafana OnCall in more depth.
License and status: Grafana Cloud is proprietary SaaS and active. Grafana OnCall OSS (AGPLv3) is archived.
6. ilert
Best for: European teams, or anyone who wants a hands-on migration service and an affordable per-user price.
Key features:
- On-call schedules, escalation policies, and alert routing, with voice and SMS.
- Status pages, including a free public page on the free plan.
- Heartbeat monitoring.
Opsgenie migration: ilert offers a free Opsgenie migration service covering users, teams, schedules and rotations, escalation policies, and integration settings. Historical alerts and incidents aren't migrated. ilert also has an Opsgenie inbound integration to forward alerts during the transition.
Pricing: free for up to 5 users with one schedule, one escalation policy, and 100 SMS or voice notifications per month. Pro is $19 per user per month and Scale is $39 (minimum 3 users), and Enterprise starts at $49, all on annual billing. Monthly billing costs 20% more.
Limitations: the free plan is tight for anything beyond a very small team, and private status pages are paid add-ons. SaaS only.
License and status: proprietary SaaS, active.
7. Rootly
Best for: teams that want Slack-native incident response first and on-call alongside it, with flexible startup pricing.
Key features:
- On-call rotations with holidays, PTO, and shadowing, plus mobile shift swaps and overrides.
- Paging in Slack and Teams, alert grouping, and AI-suggested coverage.
- Incident response product that can be bought separately or together.
Opsgenie migration: Rootly's Opsgenie integration imports services, syncs alerts and incidents, and lets you migrate gradually. Its team import creates team records but doesn't import members, schedules, or escalation policies, so those are rebuilt.
Pricing: On-Call is $20 per user per month. Incident Response plus On-Call is $40. Discounts of up to 50% are available for small startups. Trial, no permanent free tier.
Limitations: schedules and escalation policies don't import from Opsgenie, and buying both products doubles the per-user cost. SaaS only.
License and status: proprietary SaaS, active.
8. Better Stack
Best for: small teams that want uptime monitoring, status pages, and on-call in one bill.
Key features:
- On-call scheduling and escalation included with each responder license.
- Uptime monitors, heartbeats, and a status page included.
- Logs and telemetry in the same platform.
Opsgenie migration: Better Stack's documentation doesn't describe an Opsgenie importer, and we didn't find one elsewhere. Ask Better Stack's support before you plan, and budget for rebuilding schedules and escalation policies by hand if there isn't one.
Pricing: responder licenses are $29 per month on yearly billing ($34 monthly), including on-call scheduling, 10 monitors, 10 heartbeats, and 1 status page. Extra status pages and monitors cost more.
Limitations: no documented Opsgenie import, and the escalation and routing depth is lighter than PagerDuty or Opsgenie Enterprise. SaaS only.
License and status: proprietary SaaS, active.
9. Splunk On-Call
Best for: teams already running Splunk that want on-call close to their Splunk alerts, and who accept the roadmap risk.
Key features:
- On-call schedules, escalation policies, and alert routing (formerly VictorOps).
- Timeline-based incident view and Splunk integration.
Opsgenie migration: Splunk's public material doesn't describe an Opsgenie importer, and we didn't find one. The third-party migrators we found, Grafana's and FireHydrant's, move configuration out of Splunk On-Call, not into it.
Pricing: per user. Reported prices vary by source, so get a quote from Splunk.
Limitations: Splunk hasn't announced an end-of-life date, but industry reports describe the product as maintained rather than actively developed since Cisco acquired Splunk. Leaving one product that's being wound down for another that might be is a risk worth weighing.
License and status: proprietary SaaS. No end-of-life announced, reduced investment reported.
FAQ
What is the best Opsgenie alternative? It depends on your constraints. Jira Service Management is the easiest move if you're committed to Atlassian. PagerDuty is the most established dedicated option. incident.io and Grafana Cloud IRM have the most complete self-serve Opsgenie importers.
Is there a free Opsgenie alternative? Regen is $100 a month flat with no seat limits and a free 30-day trial. PagerDuty and ilert have free plans for up to 5 users, Jira Service Management for up to 3 agents, and Grafana Cloud IRM for 3 active users.
Opsgenie vs PagerDuty: which should I pick? PagerDuty is the closest like-for-like dedicated tool and stays on its own roadmap. Its Professional plan is priced per user, larger plans carry annual platform fees, and its Opsgenie migration is run by its services team rather than a self-serve importer. If migration effort is your main concern, compare its migration offer against tools with documented importers.
Opsgenie vs Jira Service Management: should I just move to JSM? If your team already lives in Jira and the per-agent price for the tier you need works, the automated move is the least effort. If you don't want on-call inside a service desk, or the Premium price is a problem, a dedicated tool is worth evaluating. Our Opsgenie pricing guide compares the costs.
How do I replace Opsgenie without missing pages? Run the new tool in parallel with Opsgenie for at least one full on-call rotation before cutting over. Our Opsgenie migration checklist covers the full sequence.
Choosing your Opsgenie replacement
Start with two questions: do you want on-call inside Jira or separate from it, and how much of your Opsgenie setup do you want imported versus rebuilt? Those answers narrow this list to two or three tools quickly. Then run each finalist's importer, or a manual setup of one team, against a copy of your real schedules before April 5, 2027 forces the decision for you. If Regen is on your shortlist, our Opsgenie-to-Regen walkthrough and the Regen vs Opsgenie comparison go into detail.