Key takeaways
- Atlassian stopped selling new Opsgenie licenses on June 4, 2025, and cut off the Jira Service Management-bundled version entirely in October 2025. Standalone Opsgenie is in maintenance mode until full end of support on April 5, 2027. This isn't a hypothetical migration, it's already underway for a lot of teams.
- Atlassian's own migration path, Jira Service Management Premium, runs $51.42/agent/month, more than double what most Opsgenie Standard customers were paying at $19.95/user/month for the same alerting and on-call job.
- FluidifyAI Regen covers the same core ground, alert routing, on-call scheduling, escalation policies, with no per-seat pricing, a real self-hosted option, and a 1-click migration path built specifically for teams moving off Opsgenie.
- PagerDuty, Squadcast, xMatters, and GoAlert each cover a slice of what Opsgenie did. None match Regen on price, deployment flexibility, or included AI post-mortems.
Why teams look for Opsgenie alternatives
Atlassian stopped selling new Opsgenie licenses on June 4, 2025. That alone would be reason enough to look elsewhere, but the wind-down went further: teams running the Jira Service Management-bundled version of Opsgenie lost access entirely in October 2025 and were pushed onto the operations features built directly into JSM. Standalone Opsgenie keeps running in maintenance mode for existing customers, with a full end of support date of April 5, 2027, per Atlassian's own migration page.
The path Atlassian points customers toward is Jira Service Management Premium, and it isn't a lateral move on price. JSM Premium runs $51.42/agent/month. Opsgenie's own Standard tier, the plan most teams were actually on, was $19.95/user/month. That's more than a 2.5x jump for the same alert routing and on-call scheduling job Opsgenie already did, before counting anything new JSM adds on top.
The other reason teams look elsewhere predates the sunset announcement: Opsgenie has always billed per user, and the deep Jira and Confluence integration that made it an easy default for Atlassian shops doesn't require staying on Atlassian's own paging tool specifically. Most of the alternatives below integrate with Jira the same way Opsgenie did, through webhooks and API calls, without requiring you to keep paying per seat for the privilege.
Top picks at a glance
- Best overall: FluidifyAI Regen. Alert routing, on-call scheduling, escalation policies, AI post-mortems, no per-seat pricing.
- Best for teams migrating off Opsgenie specifically: FluidifyAI Regen, with a 1-click migration that carries over schedules and escalation policies.
- Best for enterprise-scale on-call, budget aside: FluidifyAI Regen.
- Best for a free, self-hosted replacement: FluidifyAI Regen.
- Best for teams that want AI-generated post-mortems included, not metered: FluidifyAI Regen.
Feature comparison
| Tool | Starting price | Self-hosted option | AI post-mortems | Per-seat pricing |
|---|---|---|---|---|
| FluidifyAI Regen | Free (AGPLv3), $100/mo managed | Yes | Yes, included | No |
| PagerDuty | About $21/user/mo (annual) | No | No | Yes, plus paid add-ons |
| Squadcast | Free tier, $15 to $29/user/mo | No | No, Reliability AI is ML-based noise reduction, not post-mortem generation | Yes |
| xMatters | Free tier (10 users), roughly $9 to $39+/user/mo | No | No | Yes |
| GoAlert | Free (Apache 2.0) | Yes | No | No |
1. FluidifyAI Regen
On-call scheduling with layered rotations, overrides, and global timezone support, the same core job Opsgenie's scheduling module did.
Perfect for: teams whose Opsgenie contract is winding down, or whose Jira-bundled Opsgenie already lost access, and who want alert routing and on-call scheduling that doesn't carry a per-seat bill or an Atlassian renewal attached to it.
Notable features
- Alert ingestion from Prometheus Alertmanager, Grafana, AWS CloudWatch, or a generic webhook, with pattern matching that learns from historical incidents
- On-call scheduling with layer-based rotations, overrides, holidays, exceptions, and leave. Global timezone and multi-language support
- Escalation policies with multi-step timeouts
- Immutable incident timelines with bidirectional Slack and Microsoft Teams sync
- AI-generated incident summaries, post-mortems, and handoff digests, using your own model key. BYOK with OpenAI, Anthropic, or Ollama
- SSO/SAML 2.0 with Okta, Azure AD, Google Workspace, or any compliant IdP, included free
- 1-click migration from Opsgenie, Grafana OnCall, or PagerDuty. Schedules and escalation policies carry over
Why Regen over Opsgenie
Opsgenie's own maker stopped selling it. Regen covers the same alert routing and on-call scheduling core, adds AI-generated post-mortems on every tier including the free self-hosted one, and doesn't charge more as your team grows. The 1-click migration path pulls in your existing Opsgenie schedules and escalation policies directly, so switching isn't a rebuild from scratch. If the reason you picked Opsgenie in the first place was Jira integration, Regen connects to Jira the same way most of this list does, through webhooks and API calls, without requiring an Atlassian license just to route an alert. Full details on the Regen product page.
Where it falls short
Doesn't match Opsgenie's native depth of Jira Service Management and Confluence integration, since that's Atlassian's own product suite.
Pricing
Free under AGPLv3 for the self-hosted tier: unlimited users, incidents, and schedules, includes SSO/SAML and BYOK AI. Managed Cloud starts at $100/month (Pro) and $200/month (Business, which adds Reflex and Gills on top of Regen and Neuri). Enterprise is a custom annual contract. No per-user pricing on any tier.
Choose Regen if: your Opsgenie contract is expiring, your JSM-bundled access already ended, or you want off per-seat alerting pricing before Atlassian's April 2027 shutdown date forces the decision.
2. PagerDuty
Also considered: enterprise teams that want the most mature standalone alerting and on-call platform on the market and don't mind pricing AIOps and its AI assistant separately.
Notable features
- Layered on-call scheduling with follow-the-sun coverage, holiday handoffs, and override workflows
- AIOps event intelligence that clusters related alerts from tools like Datadog, New Relic, and CloudWatch into a single incident
- Broad third-party integration catalog
- Spring 2026 release added an SRE Agent for autonomous anomaly detection and triage, plus a generative AI assistant called Copilot
Where PagerDuty fits, and where Regen still wins
PagerDuty's on-call engine and integration breadth match, and in places exceed, what Opsgenie's alerting core did. The difference is how much of that sits behind separate paid add-ons: AIOps starts around $699/month, Advance AI around $415/month, and status pages another $89/month, all on top of the per-seat base. Regen includes SSO/SAML and AI-generated post-mortems in the base price at every tier, including the free self-hosted one.
Where it falls short
Per-seat pricing on every tier with a 5-user minimum on paid plans. AIOps, Advance, and Copilot are metered add-ons rather than included features. No self-hosted option.
Pricing
Professional runs about $21/user/month billed annually (around $25 month-to-month). Business runs about $41/user/month annually (around $49 month-to-month). Enterprise is custom, with some quotes landing between $60 and $90/user/month before add-ons.
Choose Regen instead if: you want PagerDuty's alerting depth without the per-seat bill or having to buy AIOps and Copilot as separate line items.
3. xMatters
Also considered: enterprises already running Everbridge for critical event management that want on-call notification tied into that same platform.
Notable features
- Flow Designer, a no-code workflow builder for alert routing and responder coordination
- Automated on-call scheduling with configurable rotations
- Integration with Everbridge's broader critical event management suite. xMatters has been an Everbridge company since the 2021 acquisition
Where xMatters fits, and where Regen still wins
xMatters' Flow Designer covers similar routing and orchestration ground to Opsgenie's alert rules, and it plugs into Everbridge's wider crisis-management stack if you're already a customer there. Published pricing varies by source and tier, but a 2,000-seat organization on the Advanced tier with premium integrations has been quoted at $28 to $34/user/month all-in. Regen replaces that per-seat math with a flat managed price, or a free self-hosted tier, and adds AI-generated post-mortems xMatters doesn't produce.
Where it falls short
Per-seat pricing that isn't transparently published, typically requiring a sales quote even for mid-size teams. No self-hosted option. No AI-generated post-mortems.
Pricing
Free plan for up to 10 users. Paid tiers are commonly quoted around $9 to $16/user/month for Starter and about $39/user/month for Base, with Advanced and Enterprise custom-quoted. Figures vary by source since xMatters doesn't publish a single fixed price sheet.
Choose Regen instead if: you want workflow orchestration for alert routing without a custom sales quote or an Everbridge crisis-management contract attached.
4. Squadcast
Also considered: teams that want SRE-specific tooling, SLO and error budget tracking, layered on top of on-call, now under SolarWinds' incident management portfolio following its March 2025 acquisition of Squadcast.
Notable features
- Unified on-call and incident response in one platform
- Alert deduplication, suppression, and grouping to cut noise
- Reliability AI, ML-driven incident intelligence focused on noise reduction and analytics
- SLO tracking with error budget monitoring, including an open-source SLO tracker component
- ServiceNow bidirectional sync on the Enterprise tier
Where Squadcast fits, and where Regen still wins
Squadcast layers SRE workflow, SLOs and error budgets specifically, on top of the same alerting and on-call ground Opsgenie covered. It's still priced per user, and Reliability AI is alert-noise machine learning, not a generated incident summary or post-mortem. Regen covers the core incident lifecycle at a fraction of the per-seat cost and pairs with Neuri, the root-cause product in the same suite, for the reliability work Squadcast's tooling targets.
Where it falls short
Per-seat pricing on every paid tier. Reliability AI reduces alert noise, it doesn't generate post-mortems. No self-hosted deployment option. Product roadmap now sits inside a much larger SolarWinds portfolio following the 2025 acquisition.
Pricing
Free tier available (5 users). Pro at $20/user/month ($15/user annually). Premium at $29/user/month ($24/user annually). Enterprise custom.
Choose Regen instead if: SLO and error-budget tracking matter to your team, but per-seat pricing and a roadmap set by a larger parent company's priorities aren't how you want to get there.
5. GoAlert
Also considered: teams that want a genuinely free, self-hosted, minimalist on-call tool and are comfortable running their own Twilio account for SMS and voice.
Notable features
- Single Go binary with a PostgreSQL backend, Docker images published for each release
- On-call scheduling with escalation policies and automated notifications
- Notification delivery via Twilio for SMS and voice, Mailgun for email, or Slack
- Apache 2.0 license, built and actively maintained by Target's engineering team
Where GoAlert fits, and where Regen still wins
GoAlert is the most direct free, self-hosted match for what Opsgenie's alerting core did, and unlike Grafana OnCall, it's still actively maintained. But it stops at alerting and scheduling: no incident timeline, no AI-generated post-mortems, no built-in SSO/SAML, and you bring and pay for your own Twilio account for SMS and voice notifications. Regen self-hosts on the same free, AGPLv3 basis and covers the rest of the incident lifecycle GoAlert leaves out.
Where it falls short
No incident lifecycle tracking beyond paging. No AI features. No built-in SSO/SAML. Requires your own Twilio account for SMS and voice, which adds cost and setup. Smaller community than Opsgenie or PagerDuty.
Pricing
Free, Apache 2.0, self-hosted only. No managed or SaaS version, and no license fee beyond your own infrastructure and Twilio usage.
Choose Regen instead if: you want GoAlert's free, self-hosted model plus incident timelines, escalation policies with SSO included, and AI-generated post-mortems.
A note on Grafana OnCall
Grafana OnCall used to come up in almost every list like this one. It no longer belongs on it. Grafana Labs put OnCall OSS into maintenance mode on March 11, 2025, and archived the repository entirely on March 24, 2026, making it read-only. The Cloud Connection that handled SMS, phone, and push notifications was deprecated the same day. Teams still on it are being pointed to Grafana Cloud IRM, a separately priced product, not a continuation of the free tool. It's not a viable pick for a new deployment in 2026, which is why it doesn't get a numbered section here.
Head-to-head decisions
Regen versus PagerDuty: PagerDuty's core alerting and scheduling engine is comparable, but AIOps, Advance AI, and Copilot are all separately priced add- ons stacked on top of per-seat pricing. Regen includes AI post-mortems and SSO in the base price at every tier.
Regen versus Squadcast: Squadcast's SLO and error-budget tooling is more specialized, but Regen covers the core incident lifecycle at a fraction of the per-seat cost and adds AI-generated post-mortems Squadcast's Reliability AI doesn't produce. Neuri, Regen's suite partner for root-cause analysis, covers the reliability work Squadcast's tooling is aimed at.
Regen versus xMatters: xMatters' Flow Designer is a capable workflow builder, but its pricing requires a sales quote for most mid-size teams and it's tied to Everbridge's broader crisis-management contract. Regen publishes a fixed managed price and offers a free self-hosted tier with no quote required.
Regen versus GoAlert: GoAlert matches Regen on being free and self-hosted, but stops at paging. Regen covers the full incident lifecycle, AI post-mortems, and SSO on the same free tier.
Decision framework
By team size
Under 20 people: Regen, free self-hosted with no seat limits, more capability than a bare paging tool. 20 to 100 people: Regen, no per-seat pricing means the math improves as headcount grows instead of getting worse. 100+ people: Regen, the same cost structure as a 5-person rotation, with escalation policies and immutable timelines standardizing process at any scale.
By workflow
Slack-native coordination: Regen, bidirectional sync with Slack and Microsoft Teams. SRE and SLO-focused: Regen plus Neuri for root-cause analysis. Jira and Atlassian-heavy environments: Regen still, connected to Jira through webhooks and API calls the same way Opsgenie's own integrations worked, without the per-seat Atlassian renewal.
By budget (20-person team, annual)
Regen: $0 self-hosted, or $1,200 to $2,400/year on Pro or Business managed. GoAlert: $0 in license fees, plus your own hosting and Twilio usage, typically a small fraction of any per-seat SaaS bill. Squadcast: about $3,600 to $6,960/year depending on tier and billing term. xMatters: roughly $2,160 to $9,360/year depending on tier, with Advanced and Enterprise custom-quoted higher. PagerDuty: about $5,040 to $9,840/year on Professional or Business, before add-ons.
Full list of Opsgenie alternatives considered
| Tool | Pricing model | Self-hosted |
|---|---|---|
| FluidifyAI Regen | Free, no per-seat managed tiers | Yes |
| PagerDuty | Per-user, plus paid add-ons | No |
| Squadcast | Per-user | No |
| xMatters | Per-user, custom-quoted | No |
| GoAlert | Free | Yes |
| Grafana OnCall | Free, archived March 2026 | Yes (legacy only) |
| incident.io | Per-user, on-call billed separately | No |
| Rootly | Per-seat | No |
| FireHydrant | Per-responder | No |
| Better Stack | Per-responder (on-call) | No |
| Opsgenie | Per-user, standalone sales closed | No |
Common mistakes when leaving Opsgenie
Treating Jira Service Management as a lateral move. JSM Premium runs $51.42/agent/month against Opsgenie Standard's $19.95/user/month for the same alerting and on-call job. That's a price increase, not a like-for-like migration, and it's worth modeling before assuming JSM is the default next step.
Waiting for the April 2027 shutdown date. Standalone Opsgenie stays in maintenance mode until then, but the JSM-bundled version already lost access in October 2025 with little runway. Migrations, especially carrying over years of schedules and escalation history, take longer than the calendar suggests.
Assuming Jira integration requires staying on an Atlassian paging tool. Most of the tools on this list, Regen included, connect to Jira through webhooks and API calls. You don't need to keep paying per seat for a paging product just to keep tickets and incidents linked.
FAQ
What's the best Opsgenie alternative? FluidifyAI Regen. It covers alert routing, on-call scheduling, and escalation policies, the core of what Opsgenie did, without per-seat pricing, with a real self-hosted option, and with a 1-click migration path built for teams moving off Opsgenie specifically.
Why are teams leaving Opsgenie? Atlassian is winding it down. New standalone sales stopped June 4, 2025, the Jira Service Management-bundled version lost access entirely in October 2025, and full end of support for what's left is April 5, 2027.
Is Jira Service Management a real replacement for Opsgenie? Not on price. JSM Premium costs $51.42/agent/month, more than double Opsgenie Standard's $19.95/user/month for the same alerting and on-call functionality. Teams evaluating JSM as the default next step should model that increase against their current Opsgenie bill before deciding, not treat it as a free upgrade.
Try Regen against your own incidents
The self-hosted community edition is on GitHub, running in a few minutes via Docker Compose. If you're migrating off Opsgenie, the 1-click migration carries over your existing schedules and escalation policies. Talk to us if you'd rather walk through the migration with us first.